Victor Ayeni
Public Sector Reform in Developing Countries: A Handbook of Commonwealth Experiences
Contributor: Victor Ayeni
Series title: Managing the Public Service: Strategies for Improvement Series
Publication date: 1 January 2001
Format:
Paperback
A country-by-country synopsis of the public sector reform programmes in 40 Commonwealth developing countries, with a profile of each country and an outline of the reform initiatives, implementation processes, achievements and problems encountered.
Empowering the Customer: The Citizen in Public Sector Reform
Contributor: Victor Ayeni
Series title: Managing the Public Service: Strategies for Improvement
Publication date: 1 January 2001
Format:
Paperback
This publication explores some of these recent strategies based on Commonwealth best practice. It presents, among other things, guidelines on developing clients’ charters, setting appropriate standards for public services, and meeting the expectations of the socially deprived.
Browse subjects
- Agriculture Expand or collapse me
- Democracy and elections Expand or collapse me
- Debt and finance policy
- Economic development
- Education, gender and health Expand or collapse me
- Law and human rights Expand or collapse me
- Oceans and natural resources Expand or collapse me
- Public administration and governance Expand or collapse me
- Small states Expand or collapse me
- Sport for development and peace
- Taxation
- Trade Expand or collapse me
- Youth policy