Key Principles of Public Sector Reforms
Commonwealth Case Studies
Public sector reforms continue to be an integral part of governments’ efforts to modernise the public service, making it more citizen-centric and responsive. Public service reforms that improve accountability and participation, reduce corruption and improve rule-following behaviour to reduce the discretion of officials, are particularly crucial.
Key Principles of Public Sector Reforms contains a variety of case studies that member countries across the Commonwealth can replicate, adapt or customise according to needs and local contexts.
Country case studies from Cameroon, Ghana, Grenada, India, Kenya, Rwanda, St Vincent and the Grenadines, Saint Lucia, Seychelles, South Africa, Tanzania and Trinidad and Tobago speak to the policy reforms, strategies and methodologies deployed to support national priorities, especially through greater policy coherence, for sustained development and growth.
Contents
Foreword
Preface
Acknowledgements
Abbreviations and Acronyms
1. Principle 1: A New Pragmatic and Results-oriented Framework
1.1 Measuring organisational productivity in the public service
1.2 Transforming government delivery in Tanzania: Big Results Now!
Notes
2. Principle 2: Clarification of Objectives and Administrative Structures
2.1 Effective policy design and implementation in Rwanda: From vision to action and impact
Notes
References
3. Principle 3: Intelligent Political Strategies and Engagement
3.1 Developing trust between politicians and administrators in developing small states
(St Vincent and the Grenadines, Grenada and Saint Lucia)
3.2 Coalition governments in Trinidad and Tobago
Notes
References
4. Principle 4: Goal-oriented Competencies and Skills Development
4.1 India: The Union Public Service Commission
4.2 The Ghana Public Services Commission
Notes
References
5. Principle 5: Experimentation and Innovation
5.1 Huduma Kenya — implementing innovation and measuring impact: Public service delivery innovations
5.2 Seychelles e-Government development and implementation: Lessons for small island developing states
Notes
References
6. Principle 6: Professionalisation and Improved Morale
6.1 What does it mean to be a professional?
6.2 Professionalisation, motivation and morale improvement in the public service in Kenya: The role of the Public Service Commission
6.3 Cameroon. Devolution of state human resource management
Notes
Reference
7. Principle 7: A Code of Conduct for Public Sector Ethics
7.1 Code of conduct for public servants in St Vincent and the Grenadines
8. Principle 8: Effective and Pragmatic Anti-corruption Strategies
8.1 The fight against corruption in Commonwealth Africa: Overview of progress
Notes
References
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