Victor Ayeni

Contributor: Victor Ayeni
Series title: Managing the Public Service: Strategies for Improvement Series
Publication date: 1 January 2001
Format: Paperback

A country-by-country synopsis of the public sector reform programmes in 40 Commonwealth developing countries, with a profile of each country and an outline of the reform initiatives, implementation processes, achievements and problems encountered.

Contributor: Victor Ayeni
Series title: Managing the Public Service: Strategies for Improvement
Publication date: 1 January 2001
Format: Paperback

This publication explores some of these recent strategies based on Commonwealth best practice. It presents, among other things, guidelines on developing clients’ charters, setting appropriate standards for public services, and meeting the expectations of the socially deprived.